Highnote Sync: Platform Updates October 2025

The latest Highnote upgrades deliver new capabilities and enhancements for our subscribers. For a detailed overview of recent updates, please visit our Product Updates.

Waive Interest on Credit Card Transfers

We’ve introduced a new feature that allows users to waive interest charges on credit card transfers. This provides greater flexibility in managing cardholder accounts and efficient exception handling within the issuing dashboard.

Redesigned Application Detail Pages

The Application Detail experience has been refreshed to better support complex identity and document scenarios within a single application. The new layout introduces a tabbed view to organize business and person entries, and a hierarchical display that clearly presents applicant details alongside related requests.

Data Share Guide with Snowflake

We’ve released a comprehensive new guide for Highnote’s Data Share product with Snowflake. The guide includes detailed data dictionaries and query libraries for both issuing and acquiring, empowering teams to gain actionable findings and streamline data-centric operations.

Additional Updates

Issuing

International Transaction Identification Update

Updated our algorithm identifying international transactions to align with our payment network partners. While the new logic will identify more transactions as international than the previous algorithm, it reduces risk exposure through increased accuracy.

Added Seconds and Milliseconds

Event time labels on the Transactions timeline now display seconds and milliseconds for enhanced precision.

Card Verification in Lifecycle

Payment transaction lifecycle steps now include card verification for improved traceability and compliance.

Source Entry Methods

Added sourceEntryMethods to the detail page for clearer insight into transaction origination.

Account Holder Provisioning Notifications

Account Holder Provisioning Workflow notification events can now be enabled or disabled on a notification target.

Acquiring

Transaction State Counts

Each transaction state now displays total transaction counts, providing better visibility.

Credit

Enhanced Scheduled Payments

Scheduled Payments now support both recurring and one-time payments across flexible amounts and schedules.

Additional Billing Cycle Options

Additional billing cycle options can be set during underwriting, which is separate from the initial product’s billing cycle configuration.

General Platform

Manual Adjustments in Transaction Timeline

The team has added Manual Adjustments to the Payment Transaction Timeline for acquiring and issuing products.