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Digital Wallets

Overview

Tokenized cards are provisioned to digital wallets such as Apple Pay or Google Wallet.

Before a card product may be utilized with a digital wallet, you must work with Highnote to ensure all aspects of the program are in order, properly formatted, and approved to facilitate tokenization by the Partner Bank and payment network.

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Design guidelines

Card art must follow specific guidelines for approval by Highnote and Partner Banks. Refer to general and card network-specific guidelines when designing card art.

Card design tips

When designing card art for tokenized cards, we recommend keeping designs simple. For network-specific cards, refer to the guidance from Visa and Mastercard linked to above. For all digital cards, refer to the following design tips:

Logo digital_wallet_logo_aug23update.png

  • SVG (up to 1MB) or PNG (up to 3MB) file type
  • Hex color format
  • 1372 x 283 pixels

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  • PNG image
  • Hex color format
  • 100 x 100 pixels

General guidelines

Refer to the following general guidelines when designing tokenized cart art:

  • Digital cards must have rounded corners.
  • Only absolute pixels, not the image resolution (e.g., 72ppi), are relevant.
  • Do not include shading or any three-dimensional elements in your tokenization assets.
  • Card art must not include any of the following variable elements:
    • Cardholder name
    • PAN
    • Expiration date
    • Labels describing embossed/printed attributes
    • Representations of magnetic stripe or EMV chip contacts
    • Static pictures of dynamic elements such as holograms

Design approval

Card design is subject to approval by Highnote and the Partner Bank as outlined in Marketing and Collateral. When you are ready to submit final artwork, send your card art files to collateral-review@highnote.com.

Testing

Following approval and authorization, Highnote will work alongside you to test your tokenized card before production. The testing process involves tokenizing allowed listed cards with each wallet provider you plan to support to ensure the tokenized cards and notifications appear as desired.

Launch

After successful testing, you are ready to launch your tokenized card and enable digital wallet access for your customers!

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